Get in touch
Questions?
We reply fast.
Questions, takedown requests and complaints — we reply within 24 hours.
Report adverts directly from their page for fastest takedown.
Reach us
Published SLAs.
No guesswork.
We publish our response times because trust is the product. External routes are signposted for complaints we cannot resolve ourselves.
Published SLAs
- Fraud reports
- Review within 24 hours
- Takedown of upheld adverts
- Within 4 hours of decision
- Access Pass refunds on fraud
- 3 business days
- Data subject requests
- Within 7 days
- Complaints escalation
- 14 days
External routes
Consumer protection: Competition Authority of Kenya (CAK) · Data protection: ODPC · Criminal fraud: DCI.